This unit applies to individuals engaged in ongoing review and research in order to identify, evaluate and apply industry technologies or techniques to improve aspects of the organisation's activities. The unit provides evidence of the application of industry-enabling technologies.
The unit emphasises the importance of constantly reviewing and demonstrating work processes, skills and techniques to ensure that the quality of the entire business process is maintained at the highest level possible through the appropriate application of industry-specific technologies.
Not applicable.
1. Prepare to identify and evaluate industry-specific technologies | 1.1 Identify technologies specific to an industry sector 1.2 Acquire industry-specific technologies 1.3 Identify, classify and use industry-specific technologies for the benefit of the organisation |
2. Apply industry-specific technology to assist in solving organisational problems | 2.1 Conduct testing of industry-specific technologies 2.2 Apply features and functions of industry-specific technologies to provide a suitable solution to an identified problem 2.3 Demonstrate depth of knowledge of enabling technologies to an accepted industry standard 2.4 Access and use sources of information relating to the industry-specific technologies |
3. Review and evaluate industry-specific technology performance | 3.1 Review and evaluate industry-specific technologies for performance, usability and benefit to the organisation 3.2 Determine environmental considerations involved with using the technologies 3.3 Seek feedback from users where appropriate |
Required skills
communication skills to:
communicate with peers and supervisors
seek assistance and expert advice
seek feedback from users
literacy skills to interpret technical documentation, equipment manuals and specifications
research skills to locate appropriate sources of information regarding industry-specific technologies
safety awareness skills to work systematically with required attention to detail without injury to self or others, or damage to goods or equipment
technical skills to:
identify features of the industry-specific technologies
test and evaluate the industry-specific technologies
use the industry-specific technologies.
Required knowledge
awareness of current technology trends, directions in IT and the major industry technology standards used in the area
vendor product directions
current industry hardware and software products, and their general features, capabilities and application
information-gathering techniques.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: identify new and emerging industry-specific technologies apply and evaluate features and functions of identified industry-specific technologies to an industry standard. |
Context of and specific resources for assessment | Assessment must ensure access to: site where industry-specific technologies may be used industry-specific technologies currently used in industry documents detailing OHS standards, environmental guidelines and organisational requirements. Where applicable, physical resources should include equipment modified for people with special needs. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: verbal or written questioning to assess candidate’s knowledge of features and functions of industry-specific technologies direct observation of candidate using industry-specific technologies simulation of uses of industry-specific technologies. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate. Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed. Indigenous people and other people from a non-English speaking background may need additional support. In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Industry sector may include: | business services or information worker information and communications technology telecommunication. |
Industry-specific technologies may include: | vendor specific: hardware integrated services internet access mobile communication devices networks peripherals software. |
Sources of information may include: | appliances software and technical connections guidance and other outputs supplied by vendors and manufacturers documents test pages vendor and manufacturer guidance regarding requisite depth of knowledge of industry-specific technologies web pages. |
Environmental considerations may include: | correct disposal by an authorised body of redundant hardware: circuit boards hard drives motherboards recycling safe disposal of packaging: cardboard paper plastic polystyrene. |
Feedback may include: | competency skill level industry-validated demonstration of competency through certification interviews meetings. |
General ICT
This unit contains employability skills.
Users should confirm licensing, legislative, regulatory, or certification requirements with the relevant federal, state or territory authority.